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Current despatch times are around 1-2 working days!
Free shipping to most countries on orders over £50, check drop down for country specifics
Shipping upgrades available at checkout
Local VAT for orders under 150 EUR will be added at checkout & no further duties will be payable , for orders over 150 EUR VAT & Tax will be due locally and is not added at checkout.
Customs and Brexit
On 24 December 2020, the UK and the EU reached an agreement on how to trade (the Trade and Cooperation Agreement). It entered into force on 1 January 2021. As a result of the agreement, the UK is no longer part of the EU’s single market and customs union and new rules apply.
From 1st July 2021 we have registered with IOSS which allows us to collect the appropriate taxes at checkout for all orders under 150 EUR. This will ensure orders under this value have no further costs or fees to pay. Our IOSS number will display on your order which confirms that all taxes have been paid. As such, no further custom checks are required which will help to speed up shipping too.
For orders over 150 EUR, taxes & custom fees are payable locally and we are unable to collect these on our customers behalf, these will NOT be collected at checkout however will be payable by you to your local authority. Havre De Luxe have no control over these fees & taxes and are not responsible for any additional costs.
Please be patient and understand that once your order has been despatched, timeframes are out of our control, your order will arrive however country specific shipping delays do update daily. The above time frames quoted have been given to us by our shipping partners and are subject to change.
You will receive an email notification once your order has been despatched, if you have selected a tracked service you will find tracking details within.
We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers to the local carrier in your country or air and ground transportation strikes or delays, nor any extra fees, customs or back end charges once the package has exited the United Kingdom.
International parcels may have customs duties and taxes applied. The cost of these fees vary depending on the item, the value and the country they are being shipped to. These costs are not included and are charged by your local country.
What a great item. When I ordered I thought this is expensive for a bit of plastic but you get a lot of protectors and they are perfect and fit wonderfully thank you for helping me protect my mulberry
The base shaper fits perfectly into my small 19 and maintains its shape despite me filling up my bag to the brim! It also definitely helps in opening up more space in the bag, and I’l happy that the bag no longer looks saggy in photos!
If I could give this company ten stars I would. Let me explain. So I have a baseline tremor which makes a task like this seemingly impossible. I contacted the company and they provided me with extra practice and recommended the guides (these were so helpful). In the end I achieved a great result- and my hardware is now protected. I couldn’t be more thankful to this business for their kindness and accommodation.
It has all i need to clean my bag collection :)
They are perfect, awesome
I bought these for my mulberry and they work great. I love that i now have peace of mind knowing my hard wear is protected
This is a must. Great product to clean and protecty calfkin purses. Also, good to use for vachetta too. I love how it protects the vachetta on my LV purses. All waterproof now. Just one note, that i spray alot of water and stain guard. As per instructions you only need to spray few? But for experience i spent 1 bottle on my 2 Lv purses with vachetta. So bought 2 more bottles of water and stain guard to spray on my remaining purses. Quiet expensive but worth it to protect ur purses
Ive shld have known this item earlier to maintain my bag. 👍👍👍👍👍👍
Wonder Balm Leather Restorer & Conditioner
Loving the extra protection on my bags but I wish the applicator sticker was easier to work with. Otherwise, it’s great! Get a pack before you use your bag! You’ll regret it if you don’t!
I use it al lot om my LV bags , Keeps them looking new .
Easy to put on my LV handbag definitely worth buying and very quick delivery
LOVE MY POCHETTE METIS BASE SHAPER!!! WILL DEF ORDER FROM HL AGAIN!!!
Such a great idea. I love my protectors!
Shapes perfectly, thanks!